Online Gambling Compliance Services

The gambling industry has toughened regulations and set high standards for operators to protect customers and prevent problem gambling. We hold the Remote Software Developers licence from the UK Gambling Commission for online gambling and completely understand how to help operators meet these requirements.

We understand processes and requirements for multiple jurisdictions from obtaining to maintaining the operator’s licence. This includes licence conditions and codes of practice (LCCP), as well as technical and internal rules that the regulators need operators to comply with.

For example, we can help you set up various security measures to protect your data and internal systems, such as Mobile Device Management (MDM) to protect mobile devices/data while away from the office. We also provide Data Encryption and Identity and Access Management (I&AM) to ensure the correct level of access is provided to all colleagues, so only designated people have access to the relevant data.

Our compliance team can help you with data protection and General Data Protection Regulation (GDPR) regulations to ensure your customer details are secure and are used correctly. We can advise on best practices that work both for you and your customers.

Our experts can also help you create direct marketing campaigns that comply with Privacy and Electronic Communications Regulations (PECR) that sit alongside the Data Protection Act and the GDPR. This will ensure that your communications are compliant with customer preferences, remain protected and are carried out in a secure manner. In addition, we make sure that your marketing campaigns adhere to the Advertising Standards Authority (ASA).

We use our expertise to build unique tools, such as artificial intelligence to help with responsible gambling. We analyse your offering and review your current processes to help build new tools to change or improve them. They can be as dynamic as possible for your customers. We make sure that everything is data protected and built with security, and we provide a detailed explanation of how this works, so you’ll have a complete knowledge of everything.

We can also review your contracts, privacy policy, money laundering and payment processing controls for operation flow and enhanced security to help you comply with the regulations. This will give you a peace of mind and security that all of your systems and processes are in place to help protect your customer data, prevent problem behaviour and remain compliant, as well as retaining your operator’s licence.

Get in touch with us!

Contact us about your project or query to find out how we can help.